Shipping policy
Shipping Policy
Made to order. UK only.
Where We Ship
We ship to the UK only.
Processing Time
Every item is made to order. Once you place an order, it takes 3-7 business days to print and dispatch.
No stock sitting in a warehouse. Your order is printed specifically for you.
Delivery Times
After dispatch, estimated UK delivery time is 2-3 business days.
Total time from order to doorstep: processing + delivery.
Tracking
You'll get a tracking link by email as soon as your order ships. Check your spam folder if you don't see it.
Shipping Cost
Shipping is calculated at checkout. No hidden fees.
Lost Parcels
If your order hasn't arrived within the expected delivery window, email contact@gymhood.co.uk within 30 days of the expected delivery date.
Once the carrier confirms the parcel as lost, we'll send a replacement or issue a full refund.
Incorrect Addresses
Double-check your address at checkout. If a parcel comes back to us because of an incomplete or incorrect address, you'll cover the cost of reshipping.
See the Refund Policy for full details.
Questions
Email contact@gymhood.co.uk. We reply within 48 hours, Monday to Friday.